No refund (deposit) on cancellation made within 7 days before TOUR in Low Season and 14 days before TOUR in High Season.
The following provisions have been made for reservations:
1. 50% deposit required for Booking Tour or Package
2. Final payment to be paid before departure or as per conversation
3. Cancellations must be made at least 14 days prior to start date.
4. Deposit is not refundable for cancelations.
Booking & Cancellation
All related reservations will be automatically processed if you have filled reservation form out in details and will be responded no later than 24 hours.
If any alterations made on your reservation form and you have the rights to keep us posted on it immediately.
Every Visitor to come to Indonesia should require a relevant & updated Visa to enter the country and should hold a passport of at least 6 months validity beyond the designed date of departure and Visitor need to confirm to have either return through tickets for the onward journey.
in case of Force Majeure. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond Lombok Hideaway control
Law of Agreement
If legal action should be taken related to the agreement regulated here, it must comply with the Law of The Republic of Indonesia.
Other Terms and Conditions
Lombok Hideaway Company acts as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions